Privacy Policy | Bay Central Media

This Privacy Policy describes how Bay Central Media LLC and its subsidiaries and affiliates (“Bay Central Media,” “we,” “us,” and/or “our”) handle personal data we collect online. We call all of these the “Services”. This Privacy Policy explains the types of personal data we collect and process.

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. This includes account information, such as your username and password; Billing information, such as credit card details and billing address; Optional information you may choose to provide, such as your social handles, age range, gender; and any other information you choose to provide, such as product reviews, or to receive customer support. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. If you interact with us on social media, we will collect information about those interactions. The information we may collect includes your name and email address.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How do we store, use, share and disclose our site visitors' personal information?

Bay Central Media, LLC is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our site visitors?

We may contact you to troubleshoot problems with your orders, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools?

When you visit our site, interact with our communications, or visit our stores, we collect certain information automatically. To collect this information, we may use cookies and similar technologies. A “cookie” is a text file that websites send to a visitor‘s computer or other internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. We may also collect information about your online activities over time and across third-party websites. The information we collect automatically may include:

URLs that refer visitors to our websites;
Search terms used to reach our websites;
Details about the emails we send, such as opens, clicks, and unsubscribes;
Details about the devices that are used to access our websites (such as IP address, browser information, device information, and operating system information);
Details about your interaction with our websites (such as the date, time, length of stay, and specific pages accessed during your visits to our websites, referral activity, and which emails you may have opened);
Usage information (such as the number and frequency of visitors to our websites).

How can site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at jimmy@baycentralmedia.com

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon the posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at jimmy@baycentralmedia.com